Employment

Thank you for your interest in working at the Pasadena Museum of California Art.

Current Employment Opportunities

  • —Director of Development
  • —Museum Store and Visitor Services Manager
  • —Museum Store and Visitor Services Associate

 

If you are interested in volunteering at the PMCA, please email Leah Clancy, Education & Engagement Coordinator, at lclancy[at]pmcaonline[dot]com or call (626)568-3665 x13.

The PMCA is an Equal Opportunity Employer. 

Opportunities

Director of Development

Reporting to the Executive Director, the Director of Development will be responsible for developing, planning, and executing fundraising strategies and goals that support the mission of the Pasadena Museum of California Art.

Requirements

 Title: Director of Development
Reports to: Executive Director, Museum
Type of Position: Full-time, salaried/exempt with benefits (may consider part-time)

Essential Functions:

  • Lead and manage the overall philanthropic efforts for the PMCA
  • Develop and implement thoughtful and strategic cultivation, solicitation, and stewardship plans for prospective leadership special and major donors for gifts of $10,000 and above
  • Ensure regular contact with donors through various activities (face to face meetings, private tours, committees, annual fundraising event)
  • Identify, organize, and direct the activities of volunteers as needed
  • Identify and qualify new leadership and major gift prospects
  • Maintain an active portfolio, moving prospects through the fundraising cycle
  • Provide strategic oversight of annual fundraising events and campaigns
  • Coordinate activities with other Museum staff, including curators and communications/marketing
  • Prepare donor proposals and reports
  • Act as board liaison
  • Maintain donor database
  • Prepare donor acknowledgement letters
  • Act as a spokesperson for PMCA activities as requested
  • Participate in meetings and other special projects as requested
  • Practice a high level of integrity and honesty in maintaining confidentiality

Education: Bachelor’s degree required or equivalent education/experience

Minimum Experience: Five or more years of consecutive fundraising experience in a non-profit environment, with museum experience preferred.

Knowledge and Skills Requirements:

  • Excellent writing and communication skills
  • Ability to multi-task effectively
  • Excellent organizational skills
  • Sound judgement and decision making
  • Diplomacy: ability to cultivate and maintain relationships with key stakeholders
  • Analyze data
  • Compose correspondence and proposals
  • Document activities
  • Prepare reports
  • Research information
  • Excellent computer skills
  • This position requires irregular hours and communication with volunteers outside regular business hours

How to Apply:

To be considered for this position, submit cover letter and resume to Susana Bautista, Executive Director, Pasadena Museum of California Art

Application Instructions:

Resumes and cover letter should be emailed to:

Susana Bautista
Executive Director

sbautista@pmcaonline.org

Phone: (626) 568-3665, ext. 15


Museum Store and Visitor Services Manager

The goal of the PMCA Museum Store is to generate profitable revenue while supporting the Museum’s mission. The Museum Store and Visitor Services Manager is responsible for providing a high level of service to all Museum visitors, and for the overall operation of the Store and management of Store staff. The Museum Store and Visitor Services Manager must be an independent self-starter, have a positive can-do attitude, and a background in managing staff and working in a team environment. A bachelor’s degree is required, with minimum 3 years of retail experience including a supervisory role. The ideal candidate will have excellent accounting and business knowledge combined with a strong visual sense. Requires frequent standing, bending, and lifting.

Requirements

Title: Museum Store and Visitor Services Manager
Reports To: Executive Director
Type of Position: Full-time, salaried/exempt with benefits
Hours: 40 hours per week, at least one weekend day, occasional evenings

Core Responsibilities:

Revenue Generation

  • Create short and long-range goals, and purchasing and pricing strategies for profitable growth
  • Work with artists, designers and consignors to develop products for licensing
  • Experience placing PMCA catalogs in retail outlets including galleries and other museum stores
  • Drive sales by generating and organizing in-store events, add-on promotions, etc.

Excellent Customer Service

  • Through appropriate training of staff, ensure a high quality of customer service
  • Stay connected to customer experiences/needs through direct communication and surveys
  • Assist customers with telephone and email inquiries, taking orders, responding to questions, and shipping merchandise when needed
  • Research and monitor PMCA admission programs (discount, reciprocal, membership)
  • Manage all visitor information at front desk
  • Ensure that lobby area, including stairs and restrooms, is properly maintained

Operations

  • Manage all phases of store operations including production and management of budgets, development of sales plans, and development and enforcement of store policies
  • Cash handling experience including daily fund management, deposits and change orders
  • Prepare and perform annual inventory and analyze results offering an action-oriented narrative on how improvements can be made
  • With the Finance Manager, develop and maintain the annual Store budget
  • Oversee proper functionality of the POS software system
  • Regularly generate reports for sales and admissions
  • Monitor PMCA security cameras and safety procedures

Product and Visual Merchandising

  • Develop a vision for the PMCA Museum Store that appropriately reflects and aligns with the PMCA mission while maintaining an attractive Store appearance with effective merchandise presentation
  • Continually research new vendors for fresh inventory
  • Collaborate with PMCA staff to create products that align with exhibitions and programs
  • Purchase all merchandise and develop an OTB plan within the established profit margin
  • Receive all merchandise, establish appropriate pricing, and direct all Store displays
  • Work with PMCA digital staff to establish an active Store web presence (Shopify) that coordinates with and complements the on-site sales activities. Ensure that all published information is current and relevant to latest exhibition.

Management and Creating Team Success

  • Hire, train, and supervise staff for Store and Visitor Services, schedule and supervise Gallery Attendants, work with PMCA volunteers, interns and educators.
  • Maintain a fair and equitable workplace and encourage an environment where team members can express concerns and ideas.
  • Prepare and deliver performance reviews and create staff development plans and strong succession planning

Assist with other general PMCA duties as requested

 

Qualifications:

  • Minimum 3 years previous experience in retail store management (preferably a museum store) including sales, customer service, merchandising, scheduling and training, financial management, inventory control and loss prevention.
  • Bachelor’s degree required (preferred fields Business Administration or Art History)
  • Strong computer skills (Mac and PC), including Microsoft Office and POS systems
  • Punctual and reliable
  • Strong written and verbal communication skills
  • Excellent time management, able to handle multiple responsibilities and remain focused under pressure
  • Creative thinker
  • Detail oriented, excellent organizational skills
  • Goal-oriented with the ability to analyze data and provide action-oriented plans
  • A friendly and approachable manner, outgoing and personable, able to motivate staff to achieve their best performance, and to respond calmly and graciously to feedback and complaints.
  • Clearance of a criminal background heck

 

Preferred Skills and Experience:

  • Second language
  • Use of Social Media and experience with digital tools and websites
  • Knowledge of art and design

 

About the PMCA:

The mission of the Pasadena Museum of California Art (PMCA) is to present the breadth of California art and design through exhibitions that explore the cultural dynamics and influences that are unique to California.

 

Application Instructions:

Resumes and cover letter should be emailed to:

Susana Bautista
Executive Director

sbautista@pmcaonline.org

Phone: (626) 568-3665, ext. 15


Museum Store and Visitor Services Associate

Summary: The goals of the PMCA Museum Store are to generate profitable revenue while supporting the mission of the PMCA. The Museum Store and Visitor Services Associate is responsible for providing a high level of service to all PMCA visitors, and for assisting in the overall operation of the Store. The Museum Store staff are the primary team members to sell admissions, merchandise, memberships, and answer general inquiries by phone and in person from the visiting public. The successful candidate must be an independent self-starter, have a positive can-do attitude, and able to work in a team environment. A bachelor’s degree is preferred, with 2-3 years’ experience in retail or customer service. Requires frequent standing, bending, and lifting.

Requirements

Title: Museum Store and Visitor Services Associate

Reports To: Museum Store and Visitor Services Manager

Type of Position: Part-time, Regular

Hours: 11:45am – 5:15pm, Wednesday through Sunday (3 or 4 days a week), at least one weekend day, occasional evenings

Responsibilities:

  • Provide exceptional customer service and accurate information to the public
  • Achieve and surpass Store sales goals
  • Provide back-up for Museum Store and Visitor Services Manager and assist Gallery Attendants as needed
  • Demonstrate knowledge of overall Store policies, procedures, and operations
  • Demonstrate knowledge of PMCA history, exhibitions and programs, membership information, and admission programs
  • Greet visitors at the Museum front desk and accept admission payment
  • Maintain accurate account of daily visitor attendance, admission and membership sales
  • Promote Museum membership to visitors
  • Set up cash register and perform Store sales transactions utilizing a POS system
  • Balance cash register receipts daily and prepare related bank deposits at end of day
  • Receive inventory, enter merchandise into a POS system, stock merchandise while keeping accurate records, and assist with inventory control
  • Pack and ship merchandise orders using FedEx and USPS for artists and customers
  • Fill online sales through Shopify quickly and accurately
  • Order and inventory Store and office supplies, maintaining proper levels
  • Help maintain an orderly and attractive Store and Lobby area, and an organized stockroom, perform light housekeeping duties
  • Demonstrate product knowledge to assist customers in selections and promote sales
  • Re-stock shelves and assist in pricing and effective display of merchandise
  • Assist visitors in Project Room and galleries as needed
  • Give exhibition tours as needed, able to speak effectively with visitors and groups
  • Ability to establish and maintain effective working relationships with Museum volunteers, staff, and gallery attendants
  • Perform other related Museum duties as assigned
  • Attend mandatory staff meetings

Qualifications:

  • 2-3 years’ experience in retail store management (preferably a museum store) including sales, customer service, merchandising, scheduling and training, financial management, inventory control and loss prevention.
  • Bachelor’s degree preferred, or equivalent experience and education
  • Basic computer skills (Mac and PC), including Microsoft Office and POS systems
  • Mathematical skills, able to calculate figures and amounts such as discounts, interest, commissions, percentages, volume
  • Punctual and reliable
  • Good written and verbal communication skills
  • Ability to work well with others, strong team player
  • Creative thinker
  • Detail oriented, good organizational skills, ability to multitask and prioritize
  • Possess a friendly and approachable manner, outgoing and personable, with the ability to respond calmly and graciously to feedback and complaints in person and by telephone.
  • Must be able to lift 50 lbs
  • Clearance of a criminal background check

Preferred Skills and Experience:

  • Proficiency in a second language
  • Use of Social Media, experience with digital tools and websites
  • Knowledge of art and design, a strong interest in museums

Salary/ Commitment:

  • $12/hour; 3 – 4 days a week

About the PMCA:

The mission of the Pasadena Museum of California Art (PMCA) is to present the breadth of California art and design through exhibitions that explore the cultural dynamics and influences that are unique to California.

Application Instructions:

Email your resume and a cover letter to:

Susana Bautista
sbautista@pmcaonline.org
Phone: (626) 568-3665, ext. 15